Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: When you create an account, we collect your email address and password (which is securely hashed).
• Transaction Information: When you make a purchase, we collect payment information (which is processed securely by our payment processor, Stripe), billing information, and records of products purchased.
• Communications: Information you provide when you contact us, such as through our bug report system.

1.2 Information Automatically Collected

When you access our website, we may automatically collect certain information, including:

• Usage Information: How you interact with our website, which pages you visit, and features you use.
• Device Information: Information about the device you use to access our services, including operating system, browser type, and IP address.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookie Policy for more details.

2. How We Store Your Information

We primarily store your personal information in our secure MySQL database. This includes:

• User Data: Email addresses and securely hashed passwords
• Purchase Records: Details of products purchased, transaction amounts, and dates
• Bug Reports: Any information you provide when reporting issues

All data is stored on secure servers with appropriate technical measures in place to protect your information. Our database is regularly backed up, and access is strictly limited to authorized personnel only.

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing your transactions and providing purchased products
• Managing your account and providing customer support
• Sending you important information related to your purchases or account
• Improving our products and services
• Detecting and preventing fraudulent activities
• Complying with our legal obligations

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party service providers that help us operate our business, such as:
• Stripe: For processing payments
• Hosting Providers: For website and database hosting
• Legal Requirements: When required by law or in response to valid legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: In other ways with your consent or at your direction

All third-party service providers are required to use your personal information only for the purposes specified by us and in accordance with this Privacy Policy.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing of your information
• The right to data portability

To exercise these rights, please contact us through the Bug Report section on our website.

6. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Password hashing using modern security algorithms
• Encryption of data in transit using SSL/TLS
• Regular security updates and patches for our systems
• Access controls limiting who can access customer information
• Regular security reviews and assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 16, please contact us, and we will take steps to remove the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.